About Vision Link

Vision-Link are a young, innovative, and technically focused organisation. We devote a substantial proportion of our revenue to the development of new products and services, as well as continuous improvement of existing products, to ensure that they are always at the forefront of technology, without compromising reliability.

Our existing product line was developed to suit our existing clients' requirements, drawing on the skills and experience of our hardware and software engineers, to deliver a product which more than met expectations. New clients can expect the same level of expertise and co-operative development to ensure 100% satisfaction with our installed product. We also provide remote and on-site support for all our installed products.

Vision Link have developed a reputation for going the extra mile for high-profile clients such as the Environment Agency and New Forest District Council, and we recognise that continuing support is vital to the long-term future of our customers' projects and our own business.

We typically split our project development process into a number of steps, with full customer involvement as necessary to ensure that what is delivered fully meets the customers' needs.

Definition phase – we work with the customer's engineering team to develop the specification. Our expertise frequently allows us to suggest product enhancements that the customer had not envisaged, and these enhancements often cost less when incorporated from day one than they would have done as additions to the specification at a later date.

Where necessary, a research phase is incorporated to ensure that we deliver the 'best fit' technology, taking the projected lifespan of the project and the rapid pace of technological change into account.

Design phase – where the requirements specification is turned into a pre-production prototype, which is used to evaluate the performance of the product against the customer's specification. The customer is usually involved in the final testing and approval, to ensure that the delivered product contains no surprises. This phase includes the necessary testing to ensure that applicable international standards are met, and the product receives certification and the associated product marking.

Production – our production process ensures that we accurately reproduce the approved product, with all products receiving a comprehensive end-of-line test prior to shipment.

We are able to customise our standard products to suit your application, or, if necessary, create completely new designs. People are often surprised at what is possible with the latest technology, so if you have an application but are unsure how to turn your ideas into reality, we would be happy to discuss the possibilities with you.

Vision Link cameras and installations comply with the latest Home Office Surveillance Camera Code of Practice.

Click here for a copy of the Code of Practice document

If you have any questions then please don't hesitate to contact us by using the online CONTACT form.

You can also write to us at,

Vision Link Ltd, Vision House, Davenham Close, MALVERN, Worcestershire. WR14 2TY

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Vision Link Ltd Privacy Policy

This policy sets out our policy on the privacy of the individual. We take your privacy seriously and information will be used in accordance with the Data Protection Act 1998.

1.0 - Your consent

Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.

2.0 - How do we collect personal information about you and how is it used?

2.1 You may provide personal information when communicating with us.

2.2 You may use our services and give your name and e-mail address to make a comment about our services or Web site.

2.3 If you enter a competition, promotion or request information or contact from Vision Link Ltd or one of our affiliates, then we will ask your name, address and e-mail address.

2.4 We will collect information about your tastes and preferences, both when you tell us and by analysis of customer traffic, including using "cookies".

2.5 It may be that some of the personal information you give us (for example, about your health and age) is sensitive personal data within the meaning of the Data Protection Act 1998. Such information ("sensitive information") will only be disclosed with your express consent.

2.6 It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed only in accordance with the disclosure policy below.

2.7 We may use personal information collected about you to help us develop the layout of our website to ensure that our site is as useful and enjoyable as possible.

2.8 We may use personal information collected about you to let you know about functions on our Web site or changes to our terms and conditions of use.

3.0 - Traffic data

We may provide aggregate statistics about sales, customers, traffic patterns and information to third parties, but these statistics will not include any information that identifies you.

4.0 - Disclosure policy

We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users.

5.0 - How do we protect your information?

We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.

6.0 - What are cookies and how do we deal with them?

A cookie is a piece of information that is stored on your computer's hard drive. It is normally sent by a web server to you and enables the server to collect information back from your site visit.

7.0 - How to contact us

If you have any questions or concerns about this policy, please email us via our contact section.

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Vision Link Ltd Terms & Conditions

Legal notice:

Visitors to our Website are required to accept the following terms and conditions in return for the information given about us, our business and the services we provide.

Conditions of use

We use our reasonable efforts to include accurate and up to date information on our web pages. Information is for guidance only and is not intended to form any part of a contract and can be subject to change without notice. We shall not be liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising out of the use or inability to use these pages, any errors, misrepresentations or omissions on the material contained on them.

The information on these web pages has been prepared with reasonable care and is believed by us to be legal, honest, decent and truthful as of the date of its preparation.

You agree that the material downloaded or otherwise accessed through the use of our web pages is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if we have been advised of the possibility of any such damage.

We do not accept any liability in connection with any third party web sites which may be linked or accessible through our own Website and we do not endorse or approve the contents of any such site.

In relation to a dispute arising out of this Website you the user and we, Vision Link Ltd agree to submit exclusively to the jurisdiction of the courts of England and Wales.

Except where expressly stated to the contrary the text and graphics in the information contained in this Website is the copyright of Vision link Ltd. You may download or print out individual selections of these web pages only if explicitly used for your own personal information and not to be publicly reproduced. Permanent copying or storage of whole or part of this Website or the information contained in it or reproduction or incorporation of any part of it in any other work or publication whether on paper or electronic media or any other form is expressly prohibited.

The entire contents of these web pages remains our property and is copyright with all rights reserved.

Data Protection Act 1998

Your personal information is your personal property and as such we recognise that this places serious responsibilities on us. We have therefore published a separate privacy policy on these web pages. Our omission to exercise any rights under these conditions of use does not constitute a waiver or such right unless expressly accepted by us in writing

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Vision Link Ltd Disclaimer

The information contained in this website is for general information purposes only.

The information is provided by Vision Link Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of Vision Link Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Vision Link Ltd takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

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Vision Link Ltd Camera Code of Practice

Vision link Camera installations do not have to register with the Information Commissioner’s Office (ICO), although we do adhere to the principles of the Data Protection Act and understand the best practice for managing such information.

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Vision Link Server Health

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